Sales Training

• Customer Oriented Selling 
• Making the Sale 
• Coaching for Results in the Sales Environment 
• Telephone Prospecting and Qualifying 
• Sales Skills Builder Online

Customer Oriented Selling (for more detail, click here)
Customer-Oriented Selling (COS) teaches consultative process for developing understanding and agreement between the customer and your salespeople throughout the sales process. It's a logical, nonmanipulative approach that works. COS develops proven selling skills while teaching your salespeople to be responsive consultants, individuals sincerely interested in helping to achieve the business objectives of their customers, with your products and services.
Course Length: 1, 2, or 3-days

Making the Sale (for more detail, click here)
Not all selling involves meeting after meeting with a customer, and months of negotiation before the close. Some sales close with a few basic, skillfullymanaged sales calls. Making the Sale helps your sales representatives make the most out of even the briefest sales encounter, because they learn to concentrate on essential sales communication skills that will “get the business.” This workshop zeroes in on communication skills —listening, observing, questioning, verifying, and explaining. Skills that can make it or break it when obstacles arise. It’s critical that people in banking and finance, insurance, pharmaceutical, service industries, high-end consumer goods, and other industries use effective communication skills to win customer attention, and get the order. Making the Sale launches new sales representatives on the road to meeting and exceeding quotas, and to gaining the confidence they need to sell effectively.
Course Length:

Coaching for Results (for more detail, click here)
No amount of training will be successful without management support and feedback. That's why we offer Coaching for Results for your sales managers. Your managers will learn to evaluate effective sales behaviors. They will learn and practice a coaching philosophy and process that will enable them to reinforce and to improve your sales representatives' skills.
Course Length: 1-day

Telephone Prospecting and Qualifying (for more detail, click here)
Telephone Prospecting and Qualifying (TPQ) teaches sales representatives why and how to prospect and qualify over the phone. This program explores why prospecting is important and helps each sales representative establish a profile of a qualified prospect. It teaches participants how to plan and conduct successful prospecting calls that will result in an agreement to further the sales process or to disqualify the prospect. Techniques for handling special obstacles that arise when using the phone, such as getting through a screener or dealing with answering machines, are also explored. Finally, the course fine tunes communication skills to enable sales representatives to project a positive image for your organization.
Course Length: 1-day

Sales Skills Builder Online (for more detail, click here)
Skill Builders is a flexible reinforcement tool that enables sales managers and salespeople to focus on a particular skill area in depth. This program has a flexible format that may be used in a number of ways: as a two-hour "mini-workshop", as a coaching tool for your sales managers, or as a self-study tool for individual salespeople who have been trained in Customer-Oriented Selling.
Course Length: 1 hour each